When the package is checked into the warehouse, the system will display the weight and warehousing time of the package. Users will receive email notifications.
General cargo-cardboard box ,no items containing batteries or magnets permitted.
Sensitive cargo-Items with batteries, replica brands, cosmetics, food.
High Sensitive-Pure batteries, liquids, powders.
To avoid customs clearance delays and other issues arising from discrepancies in quantity and declared value noted by customs, it is recommended that users provide commercial invoices and packing lists, declaring the value truthfully.
Yes. Our price is for a complete door-to-door service. This includes customs clearance at both ends (export and import), all applicable taxes, and final delivery right to your doorstep. It's an all-inclusive price.
The China warehouse offers 360 days of free storage.
Air Freight: 5-9 days after departure until delivery. Sea Freight: Approximately 20-35 days after the vessel departure. Actual times may vary based on tracking updates and are subject to uncontrollable factors such as customs inspections, typhoons, port congestion, etc.
Dimensions of 120cm x 120cm x 240cm, a load capacity of 950kg, and a minimum forklift entry height of 10cm.
Free storage starts from the day of container unloading at the Australian warehouse. A fee of AUD 80 per shipment plus AUD 45 per CBM per day will apply for storage exceeding 3 days.
Cigarettes, loose tobacco ，Pharmaceuticals (without proper permits), narcotics, drugs.Firearms and ammunition, controlled knives ，Pressurized containers ，flammable and explosive products.Plants and plant seeds, soil, insect specimens. Fresh and perishable products, live animals.
Return to Sender: a return fee will apply. This fee is cost-reimbursed (actual cost) with a minimum charge of AUD 60 per shipment. Re-delivery: a re-delivery fee will apply. This fee is also cost-reimbursed (actual cost) with a minimum charge of AUD 60 per shipment.
When your goods arrive at the warehouse, we provide free photo taking, inspection, counting, unpacking, and repackaging services.